Refund & Return Policy
At Golden Nest Venture LLC, customer satisfaction is important to us. However, we maintain a clear and fair return process.
1. Eligibility for Returns
You may request a return if:
1. Eligibility for Returns
You may request a return if:
- The item is defective, damaged, or incorrect
- The request is made within 7–14 days of delivery
- The item is unused and in original packaging
2. Non-Returnable Items
Certain items cannot be returned:
Certain items cannot be returned:
- Used or damaged products (not due to defect)
- Clearance or final sale items
- Items without original packaging
3. Refund Process
Once your return is received and inspected:
Once your return is received and inspected:
- We will notify you of approval or rejection
- Approved refunds will be processed to the original payment method
- Processing time may vary depending on your bank or payment provider
4. Shipping Costs
- Customers are responsible for return shipping unless the item is incorrect or defective
- Original shipping charges are non-refundable
5. Late or Missing Refunds
If you haven’t received your refund yet:
If you haven’t received your refund yet:
- Check your bank account
- Contact your payment provider
- Then contact us for assistance